Hotel Royal

The Hotel Royal is in the historic Vienna City Centre, surrounded with restaurants, supermarkets, metro, stores, and steps from the major sightseeings. The room was big, no carpet, a good size bathroom, very good shower , fridge, coffee maker and tea in the room. Comfortable bed, pillows and everything clean and spacious. The staff were very nice and polite. I didn’t have breakfast at the restaurant, but the Italian restaurant was in a beautiful place in the hotel. I highly recommend and I will be back again next time I plan to visit Vienna.

The hotel is in an excellent location close to all tourist attractions and many famous cafes and restaurants near it. Its location is excellent for those with young children, as you are in the middle of the lively area and if they feel tired you can return to the hotel. The breakfast is wonderful and varied, with everything young children need, with an Italian style. The room is medium in size, but I liked that the sofa was opened and a mattress was placed, so my children slept on a bed and not a sofa, and everything so clean .Also, the soundproofing in the rooms was amazing. There were repairs and excavations throughout our stay, but you didn't hear any sound in the room, only when you left your room. I want to talk about my personal experience, our flight was canceled on Sunday and they took all our luggage, I called the hotel from the airport just to make sure they had a room available to receive us especially since we have children, and indeed they booked the room for us, we returned to the hotel, and on the reception there was a lady with short black hair and glasses who was very nice to us and actually booked the room for us and we were surprised that she gave us the same room and provided us with the basic needs because it was Sunday and everything was closed, when we arrived to our room we found small biscuits on the bed, it meant a lot to me after waiting for six hours at the airport and returning to the hotel as if it was our second home, it was a wonderful last day for us with a lot of feelings, and we will definitely return to the same hotel

From the moment I arrived I was met with Julie who had a pleasant welcoming smile. She took my bags for me as I had arrived early and room was not ready then she gave me a map and got me sorted for St Stephens Cathedral and the shopping streets. I had read reviews about the beds being uncomfortable so I said to Julie that I had numerous back surgeries. Lo and behold an extra bed topper was put on my bed with extra pillows. There was tea and coffee in room. Next for evening shift comes Kim. Again nothing too much for her ,I had misplaced my charger for Austria and my phone was dying. Lo and behold Kim got me one. I had gotten wet on the Fri as it really rained so I was cold and again extra bedding given. There were gentlemen at reception too but i wasn't dealing with them but they were very pleasant as you came and went. As for the restaurant downstairs ,only fantastic, All in all a wonderful experience,very central.

Ideal location of the hotel, in the city centre ! We liked the hotel, and liked the room we stayed in. The staff is very polite! We liked living in such a beautiful location in the city. Wry close to many attractions, walking time about 1-15 minutes . We wholeheartedly recommend a trip to Vienna and a stay at this hotel.

Front Desk super friendly and helpful and hotel well located, in particular a lady that unfortunately I don't know the name. As working as front desk I really appreciated their service and good welcoming. Good breakfast with some vegan options available. For no doubt I would love to come back.